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The pace of technology adoption has dramatically accelerated. But organisations are just at the beginning of their journey when it comes to appreciating how digital transformation is fundamentally changing business models. This change goes beyond simply implementing new technologies: it necessitates a shift in culture, too. 

Meanwhile, customer experience is one of the key drivers for digital transformation. Business success depends on customer centricity, which means an entire reorientation of the technology architecture. But with that comes a number of challenges. 

In this webinar Adrian Clamp, partner at KPMG and Head of Digital Transformation; and Paul Henninger, partner at KPMG and head of technology consulting will discuss the importance of creating a truly connected enterprise.